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1. Check Your Credit Card
- Is the expiration date valid?
- Do you have sufficient balance available?
2. If the Issue Persists
- Try changing the payment method to PayPal linked to a valid credit card.
3. Subscription Not Found
If your card has been charged but the subscription cannot be located:
- Contact the support team and provide the following information:
- Full Name
- Shipping Address
- Screenshot of the transaction
- Support Contact: oyatsucb@gmail.com
4. ZIP Code Error
- Ensure the ZIP code on your card matches the one you entered in the billing details.
- If you’ve recently moved, it can take up to 3 months for your bank to update your address.
- Contact your bank or card issuer for assistance if necessary.
If these steps don’t resolve the issue, reach out to the support team for further help!
Got Any Questions?
Use the form below to get in touch with the sales team