FAQs
Frequently Asked Questions about Oyatsu Club and Japan Snacks Box
Product and Service
- What is Oyatsu Club?
- What is included in the "Japan Snacks BOX"?
- What should I do if I'm worried that the expiration date has passed?
- Can I purchase past boxes?
- Are there vegan or halal box options available?
- Do you provide allergy information or offer custom boxes tailored to dietary restrictions?
- About the Privacy Policy
Billing and Payment
Japan Snacks Box
- How much is the shipping cost? Does it include customs fees and taxes?
- About the Subscription Box Order Cycle
- When is the purchase deadline?
- When will I be charged?
- How do I cancel my subscription?
- Can I purchase just one box without subscribing?
- How do I apply a coupon code? Can I use multiple coupon codes?
- When I sign up for a 3-month, 6-month, or 12-month plan, will it be paid upfront?
- A payment error occurred, and I can't subscribe!
- What payment methods are available?
Furoshiki Box
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How much is the shipping cost? Does it include customs fees and taxes?
- When will I be charged?(Furoshiki Box)
- What payment methods are available?
Shipping
Japan Snacks Box
- How many days will it take for my order to arrive after placing it?(Japan Snacks Box)
- Are there any areas within the delivery zones where delivery is not available?(Japan Snacks Box)
- Please let me know about the available shipping area.(Japan Snacks Box)
Furoshiki Box
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How many days will it take for my order to arrive after placing it?(Furoshiki
-
Are there any areas within the delivery zones where delivery is not available?(Furoshiki
-
Please let me know about the available shipping area.(Furoshiki
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